phone tracking
[ in•te•grate: combine one thing with another so they become whole ]
The phone rings. You answer. But all too often meaningful data detailing what happens between the initial ring and final click gets lost in the ether. What’s responsible for generating the call? What percentage of your incoming calls turn into closed deals? Who’s my most effective team member on the phone? Let’s say you’re in the hospitality industry and you’re using Twitter to offer targeted last minute discounts. Odds are that when your customers see your tweet either on their mobile device, laptop or work computer, they start dialing. After all it is last minute, and time is of the essence! What happens to that call? Can you even track that the call came in thanks to your Tweet?
Our solutions will not only answer these questions, they’ll provide you with the exhaustive set of metrics and reporting necessary to close the analytical gap in your online marketing. For those focused on ROI, it behooves you to find an effective phone solution that will:
Grow sales by using voice broadcasting
Save money by automating and streamlining business processes
Track success of marketing initiatives with real-time call reports
Improve service by enhancing automated customer interactions
Returning to the above Twitter scenario, our phone solutions use dynamic numbers generation that is campaign specific. In other words your Twitter account is assigned a different number from that of your email marketing or Facebook page, that way you know what campaigns are working when people are using the phone.
As one of the elite few Google Analytics Authorized Consultancies nationwide, we're good at tracking user behavior when they are connected to a keyboard. Likewise, we offer phone solutions that not only integrate with Google Analytics, but also demystify the telephonic marketing space and fill in the gap for you when customers pick up the phone.
Contact us online or call (970) 704-3240 to learn more about how we can help you close the gap!